Jack Rozint joined Mitchell in 2016 and serves as the senior vice president of repair sales for 911±¬ÁÏ Damage, overseeing activities for the Collision, Glass and Automotive OEM industry segments. Outside of sales, he has more than 20 years of experience developing and marketing high-tech business solutions. Jack served as a founding board member of the Collision Industry Electronic Commerce Association (CIECA).
While the U.S. has made significant progress in improving motor vehicle safety since the fatality rate hit its peak nearly a hundred years ago, there’s still work to do. Excessive speed continues to be a significant contributing factor in traffic deaths and injuries, along with the rise in distracted driving.
COVID-19 has changed our world...literally. In just four months, we’ve seen businesses close, manufacturing plants halt production and the unemployment rate skyrocket. The collision repair market has been especially hard hit due to shelter-in-place mandates that have resulted in fewer cars on the road and far fewer accidents. According to a recent survey, 52% of U.S. repair facilities reported a decline in sales in March 2020 as compared to March 2019 and 43% have had to reduce their workforce. In Canada, the effects are similar.
As ADAS system components increasingly become standard on newer vehicles, running an efficient glass business while ensuring proper and safe glass repair is increasingly challenging. Glass installers need the best available tools to help streamline business operations and glass repair.
Glass claims have grown increasingly complex over the past few years, and it appears that even more complexity lies ahead.
The repair network of today is not your grandfather’s or your father’s repair network; in fact it may not even be your older brother’s repair network. Vehicles are becoming more sophisticated with every new model that rolls off the production line. They’re no longer merely a mode of transportation—they’re complex computer networks on wheels.